World-class engineering support to meet your production demands.
At Cobalt, we understand how important your uptime and OEE is.
Our service team can offer a range of maintenance options tailored to your production demands. Service packages can vary from our essential pack to a bespoke premium package, all of which are designed to maximise the lifecycle of your machine.
Our engineers will visit each machine at least once a year to provide a full health check and service any consumable parts together with a full settings optimisation.
All our engineers are fully trained on our applicators and print engines meaning they can provide a friendly, efficient and professional service keeping disruption to your production to a minimum.
Leading manufacturers trust us with their service requirements, so why not contact us today?
Commissioning Services you can trust
Our expert Print & Apply engineers are qualified to OEM manufacturer and industry standards. They also have lots of practical experience in commissioning end of line equipment. Operating within site safety standards and adapting to line conditions and project requirements, our installation process is thorough. Our engineers take on the one off activities for commissioning, conduct testing to agreed standards and then use operator and engineering training session to hand over to the site operational team.
Our telephone support is available to all customers within the first 3 months of installation, after that period, we have a number of ongoing support packages.
Ensure maximum performance and uptime with our service contracts for systems
Improve the lifecycle of your equipment and ensure continued performance by engaging Cobalt’s service contract programme.
Our Service Contract program covers:
Yr1 – onsite healthcheck, replacing consumable parts, full clean, test and optimisation of settings
Yr2 – Full service and replacement of consumable parts including full inspection and service of print engine - full clean, test and optimisation of settings
Yr 3 – onsite healthcheck and full clean, test and optimisation of settings.
Service contract options are also available for our established installations, extending system life even further.
Keep operational quality high with our preventative maintenance programs
It is important to ensure your equipment is well maintained, available to run when needed and running at optimum performance levels.
Preventive maintenance is a schedule of planned maintenance actions aimed at the eliminating breakdowns and failures. The primary goal of preventive maintenance is to preserve and enhance equipment reliability by replacing worn components before they actually fail.
Preventative maintenance can be done on an ad hoc basis say just before your busy period or can be done as scheduled visits from once a year up to twelve visits per year.
Ask about our preventative maintenance programs today tailored specifically around your needs.