Cookie Policy

At Cobalt Systems Ltd, we believe in being clear and open about how we collect and use data related to you. In the spirit of transparency, this policy provides detailed information about how and when we use cookies. This cookie policy applies to any product or service that links to this policy or incorporates it by reference.

Does Cobalt Systems Ltd use cookies?

Yes. We use cookies and other technologies to ensure everyone who uses our services has the best possible experience. Cookies also help us keep your account safe. By continuing to visit or use our services, you are agreeing to the use of cookies and similar technologies for the purposes we describe in this policy.

What is a cookie?

A cookie is a small file placed onto your device that enables website features and functionality. For example, cookies enable us to identify your device, secure your access to our site generally, and even help us know if someone attempts to access your account from a different device. Cookies also enable you to easily share content on and help us serve relevant ads to you.

When does Cobalt Systems Ltd place cookies?

We use cookies on our site and mobile applications. Any browser visiting our site will receive cookies from us. We also place cookies in your browser when you visit a non-Cobalt Systems Ltd site that hosts plugins (for example, LinkedIn's "Share" button or Twitters share function).

What types of cookies does Cobalt Systems Ltd use?

We use two types: persistent cookies and session cookies. A persistent cookie helps us recognize you as an existing user, so it's easier to return to or interact with our services without signing in again. After you sign in, a persistent cookie stays in your browser and will be read by your browser when you return to one of our sites or a partner site that uses our services (for example, our sharing or job application buttons). Session cookies only last for as long as the session (usually the current visit to a website or a browser session).

What are cookies used for?

Cookies can be used to recognise you when you visit our website or login, remember your preferences, and give you a personalised experience that's in line with your settings. Cookies also make your interactions with our website faster and more secure. Additionally, cookies allow us to bring you advertising both on and off our website, and bring customised features to you that allow sharing via social media.

Categories of Use

Description

Authentication

If you're signed in, cookies help us show you the right information and personalise your experience.

Security

We use cookies to enable and support our security features, and to help us detect malicious activity.

Preferences, features and services

Cookies can tell us which language you prefer and what your communications preferences are. They can help you fill out forms more easily. They also provide you with features, insights, and customised content in conjunction with our plugins.

Advertising

We may use cookies to show you relevant advertising both on and off our site. We may also use a cookie to learn whether someone who saw an ad later visited and took an action (e.g. downloaded a white paper or made a purchase) on the advertiser's site. Similarly, our partners may use a cookie to determine whether we've shown an ad and how it performed, or provide us with information about how you interact with ads. We may also work with a partner to show you an ad on or off our website, such as after you've visited a partner's site or application.

Performance, Analytics and Research

Cookies help us learn how well our site and plugins perform in different locations. We also use cookies to understand, improve, and research products, features, and services, including when you access our site from other websites, applications, or devices such as your work computer or your mobile device.

 

How are cookies used for advertising purposes?

Cookies and other ad technology such as beacons, pixels, and tags help us serve relevant ads to you more effectively. They also help us provide aggregated auditing, research, and reporting for advertisers, understand and improve our service, and know when content has been shown to you. Note: Because your web browser may request advertisements and beacons directly from third party ad network servers, these networks can view, edit, or set third party cookies, just as if you had requested a web page from their site. Ads served by our site may also set third party cookies.

Unless you clear these cookies from your browser, we may use this information to:

  • provide more relevant, interest-based advertising
  • help website and app owners understand how visitors engage with their sites or apps
  • detect and defend against fraud and other risks to protect users and partners
  • improve our services

We do not provide any personal information that we collect to advertisers unless you have given us permission to do so.

What third-party cookies does Cobalt Systems Ltd Use?

Please note that the names of cookies, pixels and other technologies may change over time. Please also note that companies and other organisations that sponsor pages on our website may use cookies, pixels or other technologies on their pages to learn about your interest in them.

Controlling cookies

Most browsers allow you to control cookies through their settings preferences. However, if you limit the ability of websites to set cookies, you may worsen your overall user experience, since it will no longer be personalized to you. It may also stop you from saving customized settings like login information.

What to do if you don't want cookies to be set or want them to be removed?

If you don't want us to use cookies when you visit our site, you can opt-out of some cookies on your settings page. Most browsers also provide functionality that lets you review and erase cookies. Please note that our website will not work properly without cookies.

To find out more about cookies, including how to see what cookies have been set and how to manage and delete them, visit wikipedia.org, www.allaboutcookies.org, or www.aboutcookies.org.

Other helpful resources

To learn more about advertisers' use of cookies the following links are helpful:

Browser manufacturers provide help pages relating to cookie management in their products. Please see below for more information.

For other browsers, please consult the documentation that your browser manufacturer provides.


Privacy Policy

Cobalt Systems is an independent UK Private Limited Company

Whenever you provide personal information to the Cobalt Systems Ltd, or we collect information about you, we will only use it in accordance with this privacy notice. Please read this carefully.

This privacy notice applies to the Cobalt Systems Ltd, whenever the term 'we' is used in this notice, it means the Cobalt Systems Ltd and all employees of this company.

Our principles

We take your privacy very seriously and are committed to protecting your personal information. This means:

  • We will only ask you to provide us with your personal information that helps us to help you.
  • We will hold your personal information securely and responsibly. We use safeguards, including electronic encryption, to prevent unauthorised access to your personal information.
  • We will only share your personal information as set out in this notice.

Why we collect and use your personal information

We may collect and use personal information about you for the following reasons:

  • in connection with a project or purchase being conducted between our companies, which means establishing and developing a relationship with our staff.
  • because you would like us to contact you in response to a specific query; or
  • so that we can keep you informed about our products and services

This website also uses cookies, more details of which can be found in our cookie policy.

Your data protection rights

The personal information you provide to us will be held in accordance with our responsibilities under data protection legislation. This includes the Data Protection Act 1998 and, from 25 May 2018, the General Data Protection Regulation. These laws contain specific rights for you, including:

  • the right to request access to personal information held about you (this is known as the right of subject access)
  • the right to have inaccurate personal information about you corrected and, in some circumstances, the right for that information to be erased
  • the right to object to processing of your personal information in some circumstances (for instance if you think the information we hold about you is inaccurate, or if it is being used for direct marketing purposes)
  • the right to object to your personal information being used for any automated decision-making, including profiling; and
  • the right to complain to the regulator, the Information Commissioner's Office, if you are unhappy about how your personal information is being used. The ICO can be contacted at www.ico.org.uk.

If you would like to exercise any of the rights set out above, including requesting details of the personal information we hold about you, please e-mail us at This email address is being protected from spambots. You need JavaScript enabled to view it. or write to us at:

DATA PROTECTION OFFICER Cobalt Systems Ltd, Cobalt House, Arden Sq, Crewe Business Park, Crewe Cheshire, CW1 6HA

  1. Using your personal information in connection with equipment and product supply

Why does COBALT need to use my personal information?

If you are involved in the selection, use or management of any of our supplied equipment or products we will collect some personal contact information from you. This is so we can inform you of relevant information related to the supply and operation of our products. We will continue to use your information as part of our on-going management of your company’s business.

What information do I need to provide to COBALT ?

Generally, the information we collect will include basic information about you, and your role within your employer. Your email address, mobile number and social media contact details may also be recorded.

What does Cobalt do with my information?

When you provide your information to us, we will use it in our CRM system to make your contact details available to any colleagues who may need to contact you in relation to business. We will not use your information to create or foster personal non work based relationships.

As part of the activities listed above, we may share your information with third parties such as key suppliers or marketing companies. This will be in relation to progress current business or fostering new business.

We will not send your information outside the European Economic Area.

What is the legal basis for using my information?

Under data protection law, we must have a valid legal basis for collecting and using your personal information. The following legal bases may apply:

We are permitted to use your personal information where it is necessary for us to do so in order to enter into a business arrangement with you and for the performance of that arrangement.

We are permitted to use your personal information where it is necessary for us to comply with our legal obligations.

We are permitted to use your personal information where it is necessary for our legitimate interests, provided that our interests are not overridden by your own interests.

How long does the COBALT retain my information?

We may hold your information for seven years or longer where it is necessary to comply with our legal obligations, to exercise legal rights or to defend legal claims.

  1. Using your personal information to respond to your enquiry

Why does COBALT need to use my personal information?

If you contact us for more information about a particular product, or if you make a general enquiry, we will need to process your personal information in order to respond to you.

What information do I need to provide?

That will depend on the nature of your query. The ‘contact us’ page on our website sets out the minimum information we will need about you in order to respond to your query.

What does COBALT do with my information?

We will use the information to respond to your query and, if you agree, to contact you again to provide you with information about our products and services (see part 3, below).

What is the legal basis for using my information?

Under data protection law, we must have a valid legal basis for collecting and using your personal information. When you contact us for more information about our products or services, we believe that we have a legitimate interest in being able to respond fully to your enquiry. We are permitted to use your personal information where it is necessary for our legitimate interests, provided that our interests are not overridden by your own interests. In this case, we believe that using your personal data to respond to your query is in both your and our interests.

How long does COBALT retain my information?

We will hold your information for the time it takes to deal with your query, following this, we will retain your contact details to keep you informed of our products and services (see section 3, below).

What happens if I do not provide my information to COBALT?

You do not need to provide us with your personal information. However, if you do not provide sufficient information, we may not be able to respond accurately to your query. If you contact us via our website, we ask that you provide certain mandatory information so that we can deal with your query.

  1. Using your personal information to keep you informed of our products and services

Why does COBALT need to use my personal information?

If you would like to be kept informed of our range of products and services, we will use your personal information to send you direct marketing communications (such as emails). We will always give you the opportunity to opt out of receiving these communications.

What information do I need to provide to COBALT ?

We may collect your contact information from other third-party partners. We will use your information to send you marketing mail that we think you would be interested in receiving.

What is the legal basis for using my information?

Under data protection law, we must have a valid legal basis for collecting and using your personal information. When we use your information for marketing purposes, the following legal bases apply:

We believe that we have a legitimate interest in sending you information about our products and services. We are permitted to use your personal information where it is necessary for our legitimate interests, provided that our interests are not overridden by your own interests. In this case, we believe that telling you about our products and services is in both your and our interests. We will always give you the opportunity to opt out of receiving these communications.

In some circumstances we will ask for your consent before we send you information about our products and services.

How long does COBALT retain my information?

We will hold your information until you choose to no longer receive marketing communications from us.

What happens if I do not provide my information to COBALT ?

If you do not wish to receive marketing information from us, please let us know. You have the right to opt out at any time by e-mailing us at This email address is being protected from spambots. You need JavaScript enabled to view it. or clicking the 'unsubscribe' option in any of our marketing emails.